TERMS & CONDITIONS
CUSTOMER CARE
CUSTOMER SERVICE TERMS & CONDITIONS Welcome to the Airmid Natural Handmade Skincare website. Your use of this website is subject to our terms and conditions of use set out below.
PRIVACY & SAFETY
We understand that customers are concerned about the security of their debit and credit card details. We take significant steps to protect all your information, and especially your payment details, using the latest technology. We take most major credit cards and Laser. All transactions are processed by Stripe or PayPal. Airmid Natural Handmade Skincare.
PRIVACY POLICY By visiting this website, you are accepting the terms of this website privacy policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites. Any changes to this website privacy policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use personal data in a manner significantly different from that stated in this website privacy policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.
YOUR ACCOUNT You may choose to register at our site. If you do, you will have an email address/username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You are entirely responsible for any and all activities that occur under your Account. You agree to notify us immediately of any unauthorised use or any other breach of security. You agree to abide by all applicable national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the Website. We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions.
FORCE MAJEURE We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident.
MODIFICATION OF TERMS We reserve the right to change the terms of use or policies regarding the use of this website (including, in particular, those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on this website. It is your responsibility to check the most recent version of these terms and conditions.
ADVERTISING We reserve the right at all times to place advertisements and promotions on the Website. Advertisers and sponsors on the Website are solely responsible for complying with all national, and international laws (where relevant) and we exclude all liability howsoever caused there from.
GOVERNING LAW These terms and conditions and any disputes arising out of or relating to these terms and conditions or the services provided by this site shall be governed by and construed in accordance with the laws of Ireland. You and we agree to submit to the exclusive jurisdiction of the courts located in Ireland. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect. All of our policies are under constant review and may be amended at any time. Customer Satisfaction It is important to us that the customer is always happy with both our goods and our service. We respond to any complaints as soon as possible.
Airmid Natural Handmade Skincare keeps the consumer informed throughout the complaints process.
This privacy policy statement covers the www.airmidsoap.com website. Because we are committed to protecting your privacy, this statement of our policy fully discloses the following information: * What personally identifiable information www.airmidsoap.com collects.
* How we use the information.
* With whom we may share user information.
* What choices are available to users regarding collection, use and distribution of the information
* What types of security procedures are in place to protect the loss, misuse or alteration of information under their control.
INFORMATION COLLECTION www.airmidsoap.com is the sole owner of the information collected on www.airmidsoap.com other than credit card information which goes directly to our payment processing partners.
ORDER We request information from customers on our order forms. A customer must provide contact information (such as name, email, phone) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to complete customer's orders. If we have trouble processing an order, the information is used only to contact the user.
CONTACT US If you contact www.airmidsoap.com through our Contact Us form, we will collect contact information such as your name and email address. This information is used to respond to your question or request. Information Use
COOKIES A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our sites. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. We use a cookie to keep track of the products you are ordering.
LOG FILES Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the sites, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We use information to maintain the proper technical functioning of the site.
GOOGLE ANALYTICS We use Google Analytics to monitor how customers use www.airmidsoap.com - this information cannot in anyway personally identify a customer other than his/her general geographical location.
COMMUNICATIONS from the Site We send out two types of email communications. 1) service related emails - i.e. order confirmations emails, forgotten password emails. 2) Marketing Emails - newsletters, etc. These are information only emails that a customer has to 'opt-in' to and they always include an opt-out option.
Sharing Legal Disclaimer Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web sites. Aggregate Information (non-personally identifiable) We do not share aggregated demographic information with our partners and advertisers.
Third Party Advertisers We do not use any advertising on the site. Third Party Intermediaries We use an outside company for credit card processing to collect money from customer's credit cards. This company does not automatically retain, share, store or use personally identifiable information for any secondary purposes.
Business Transitions In the event www.airmidsoap.com goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via email prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.
Disclosure We post customer comments on our website or copies from social media which may contain personally identifiable information such as the customer's name. We do not share Personally Identifiable Information for any unknown or unrelated uses. Links This Web sites contains links to other sites. Please be aware that we, www.airmidsoap.com are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our sites and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by these web sites. We do not share Personally Identifiable Information for any unknown or unrelated uses. Security This Web sites takes every precaution to protect our users' information. When users submit sensitive information via the Web sites, their information is protected both online and off-line. When our order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Firefox and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. If users have any questions about the security at our Web sites, users can email Airmid Natural Handmade Skincare at sales@airmidsoap.com
Supplementation of Information We do not supplement the information we receive with information from third party sources.
Purchasing History We do not combine any information that we collect with any third party.
Enhancement of Marketing Profile We do not purchase third party marketing data.
Notification of Changes If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the sites, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web sites notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
This privacy policy statement covers the www.airmidsoap.com website. Because we are committed to protecting your privacy, this statement of our policy fully discloses the following information: * What personally identifiable information www.airmidsoap.com collects. * How we use the information. * With whom we may share user information. * What choices are available to users regarding collection, use and distribution of the information * What types of security procedures are in place to protect the loss, misuse or alteration of information under their control. Information Collection www.airmidsoap.com is the sole owner of the information collected on www.airmidsoap.com other than credit card information which goes directly to our payment processing partners. Order We request information from customers on our order forms. A customer must provide contact information (such as name, email, phone) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to complete customer's orders. If we have trouble processing an order, the information is used only to contact the user. Contact Us If you contact www.airmidsoap.com through our Contact Us form, we will collect contact information such as your name and email address. This information is used to respond to your question or request. Information Use Cookies A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our sites. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. We use a cookie to keep track of the products you are ordering. Log Files Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the sites, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We use information to maintain the proper technical functioning of the site. Google Analytics We use Google Analytics to monitor how customers use www.airmidsoap.com - this information cannot in anyway personally identify a customer other than his/her general geographical location. Communications from the Sites We send out two types of email communications. 1) service related emails - i.e. order confirmations emails, forgotten password emails. 2) Marketing Emails - newsletters, etc. These are information only emails that a customer has to 'opt-in' to and they always include an opt-out option. Sharing Legal Disclaimer Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web sites. Aggregate Information (non-personally identifiable) We do not share aggregated demographic information with our partners and advertisers. Third Party Advertisers We do not use any advertising on the site. Third Party Intermediaries We use an outside company for credit card processing to collect money from customer's credit cards. This company does not automatically retain, share, store or use personally identifiable information for any secondary purposes. Business Transitions In the event www.airmidsoap.com goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via email prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section. Disclosure We post customer comments on our website or copies from social media which may contain personally identifiable information such as the customer's name. We do not share Personally Identifiable Information for any unknown or unrelated uses. Links This Web sites contains links to other sites. Please be aware that we, www.airmidsoap.com are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our sites and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by these web sites. We do not share Personally Identifiable Information for any unknown or unrelated uses. Security This Web sites takes every precaution to protect our users' information. When users submit sensitive information via the Web sites, their information is protected both online and off-line. When our order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Firefox and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. If users have any questions about the security at our Web sites, users can email Airmid Natural Irish Skincare at sales@airmidsoap.com Supplementation of Information We do not supplement the information we receive with information from third party sources. Purchasing History We do not combine any information that we collect with any third party. Enhancement of Marketing Profile We do not purchase third party marketing data. Notification of Changes If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the sites, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web sites notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
